Privacy Policy

1. What this policy covers

This policy covers personal information submitted through rpsexperts.com and information generated by normal website operation. It does not replace confidentiality terms that may apply to a separate client mandate.

2. Information we ask for

The public enquiry form may collect your name, work email, phone number, organisation / role, type of matter, message and callback preference. Basic technical and security records may also include an IP address and submission timestamp. Please do not submit borrower documents, account statements, identity documents, passwords, confidential bank records or other sensitive case material through the public form.

3. Why we use it

We use enquiry information to respond to your request, understand the potential mandate, protect the website from abuse and maintain basic records of business enquiries.

4. Sharing

We do not sell website enquiry data. Information may be shared with service providers or professional advisers only where reasonably required for website operation, security, legal compliance or a later engagement, and subject to the applicable relationship and instructions.

5. Retention

Enquiry data is kept only for as long as reasonably required for the purpose for which it was collected, legal / record-keeping needs and legitimate business follow-up. Sensitive client matter records, if an engagement begins, should be governed separately by the client mandate and agreed information-handling process.

6. Analytics and cookies

The website may use analytics only where configured. Where optional analytics is enabled, the site is designed to request consent before loading it. Essential cookies may be used for form security, such as a short-lived session used to validate a submission.

7. Security

We apply reasonable technical and organisational controls to the website, but no public internet form should be treated as a secure document exchange. We therefore separate initial enquiry from confidential case-document transfer.

8. Your choices

You may contact us to ask about personal information you have submitted through this website, subject to applicable law and legitimate record-keeping requirements.

9. Contact

Privacy enquiries: info@rpsexperts.com.

This policy is a website operational notice and should be reviewed periodically against the applicable commencement and requirements of Indian data-protection law and any contractual obligations that apply to RPS Associates.